Privacy Policy

At Melbourne Vibes, your privacy is our top priority. We are dedicated to providing you with a safe and secure online booking experience. This Privacy Policy outlines how we collect, use, and protect your personal information when you book accommodations through our website.

At Melbourne Vibes, we are committed to protecting your privacy and ensuring a secure online booking experience. This Privacy Policy explains how we collect, use, and protect your personal information when you book accommodations through our website.

1. Information We Collect

When you book with us, we gather personal details such as:

• Full name
• Contact information (email, phone number)
• Payment details (credit/debit card information)
• Special requests (room preferences, additional services)
• Booking history and stay details

Additionally, we collect non-personal data, including IP addresses and browsing activity, to enhance your experience and optimize our services.

2. How We Use Your Information

The information collected is used to:

• Manage and confirm your bookings effectively
• Communicate important updates regarding your stay
• Provide special offers, promotions, and personalized recommendations (with your consent)
• Improve our website functionality and services through analysis and feedback
• Fulfill legal obligations and ensure the security of our guests

3. Sharing Your Information

We do not sell or rent your personal information. However, we may share necessary details with trusted service providers involved in hotel operations, payment processing, and customer support. These partners adhere to strict confidentiality and data protection standards.

Information may also be disclosed if legally required or to comply with regulatory requests.

4. Data Security

Your privacy is our priority. We implement robust security measures, such as encryption and secure payment gateways, to safeguard your personal data against unauthorized access or misuse.

5. Cookies

To enhance your browsing experience, our website may use cookies. These small files help us remember your preferences and optimize website performance. You can manage cookie settings through your browser at any time.

6. Your Rights

You have the right to access, update, or request deletion of your personal information. Feel free to reach out to us if you wish to exercise these rights.

7. Policy Updates

We may update this Privacy Policy periodically to reflect changes in our practices. The latest version will always be available on our website, and we encourage you to review it from time to time.

8. Contact Us

For any questions or concerns regarding your personal data or this policy, please get in touch with us.

By using our services, you agree to the terms outlined in this policy.